By registering a WhatsApp connection (1-on-1 or group) in the eSquare Live Personal settings, you can instantly open a chat room with the relevant broker simply by clicking on Sphere information.
Project Condition
- You must be assigned as a user of the Sphere integration feature
- WhatsApp must be installed on your device and ready to use
- The relevant chat must be linked in the Sphere system
Note: Obtaining a phone number, creating a group, and issuing an invitation link on the WhatsApp app side are outside the scope of this article. For instructions on how to use WhatsApp, please refer to WhatsApp support.
Open Personal settings
- Click the user icon in the top right of the screen and select "Personal settings".
- Click the "Sphere Integration Settings" tab.
Register a 1-on-1 (private chat) connection
- Select the 1-on-1 (private chat) you want to connect.
- Enter the phone number of the connection destination (in international number format).
- Select "Connect".
Register a group chat connection
- Select the "Group" field for the broker you want to register.
- Enter the WhatsApp group invitation link.
- Select "Save".
Verify the connection (test feature)
- After registering, click the "Test" button.
- Confirm that the registered WhatsApp chat room opens correctly.
Check Status
After configuration, you can check the connection status in the Status column.
- Configured: A chat integration destination has been registered.
- Not connected: No chat integration destination has been registered.
Edit or delete registered information
- To make changes, overwrite the registered fields and click "Save".
- To delete, clear the registered content and click "Save".